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Users can set their audio quality according to their needs.
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Import contacts directly from your Mac address book, Microsoft Outlook, or your CRM. Users can easily manage their accounts from the cloud. Bria allows users to integrate up to 5 VoIP services or call server accounts and 3 devices. Integrations with up to 5 VoIP services and 3 devices.Users can also enjoy push notifications about new calls and messages. The Bria app syncs with your other devices seamlessly keeping your contacts and call history up to date.

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Bria offers its users a mobile application that’s available for both iOS and Android users. Create video conferences with up to 200 participants and invite both internal and external users with shareable links. In addition to making and answering calls and video calls, users can transfer, forward, record, and put calls on hold. Here’s what you can look forward to with Bria: Next, I looked into what advanced functionality Bria offers its users. I also toyed with some additional Bria settings, that allowed me to change my presence status, IM members of my Bria Team, create virtual conference rooms, hide my phone number, transfer calls, record calls, and place callers on hold.įunctionality (Advanced features, integrations) The UI of the Mac client is clean and intuitive and allowed me to add contacts to groups, create favorites, and view my call history. I then tested Bria by making calls and picking them up inside of LiveAgent, and each time the software worked perfectly. Once the client was installed and Bria was ready to use, I went a step further integrated it with our helpdesk software, LiveAgent.
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In addition to that, Bria’s free trial is good for 21 days, which surprised me as I expected to receive a standard 14-day trial. I was also happy with the fact that they did not require a credit card input to register for a free trial. I appreciated the fact that I didn’t need to search extensively to find a list of features and integrations. First impressionsīria’s site is very easy to navigate. It’s perfect for large teams and organizations, but can also be used by medium-sized businesses, and individuals.
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Top Paid VoIP Softphone Apps for Mac CounterPath Bria Teams ProĬounterPath’s Bria Teams Pro is a softphone software that works with your existing SIP supported call servers or VoIP providers.
Softphone users can enjoy perks like long-distance calls for local prices. VoIP Softphones are gaining popularity because of three reasons: This will enable you to make calls from a softphone software and pick them up directly inside of LiveAgent (and vice versa.) Why should you switch to a VoIP softphone? If you’d like to use a softphone software in conjunction with our LiveAgent call center software, you can do so. In essence, VoIP softphone applications allow you to transform desktop computers, laptops, smartphones, or tablets into telephone systems that can make and receive calls just as any hardware telephone would.

Softphones use Voice over Internet Protocol (VoIP) technology to conduct and receive calls, which makes them a more affordable alternative to traditional phone systems. A softphone is a software telephone system that allows you to make and answer calls through the Internet.
